Terms of Service

Effective Date: May 4, 2025

These Terms of Service (“Terms”) govern your use of the Monomerce platform (“Service”), accessible at monomerce.com, operated by Monomerce (“we”, “us”, or “our”). By accessing or using our Service, you agree to be bound by these Terms.

1. Eligibility

You must be at least 18 years old and legally capable of entering into contracts to use our Service.

2. Account Registration

To use Monomerce, you must create an account and provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account, including quotations sent by your team members.

3. Acceptable Use

You agree not to use our platform to:

• Engage in illegal or abusive activities.
• Send quotations or communications that are fraudulent or misleading to customers.
• Deploy malware, bots, or conduct attacks against our systems.
• Violate the rights of others, including intellectual property rights.
• Attempt to bypass or exploit security controls.

4. Services Provided

Monomerce offers a quotation and catalog management platform, including branded PDF quotation generation, a layout builder, product catalog and tax management, customer enquiry tracking, and multi-language support. Service availability, features, and limits may vary based on your subscription plan.

5. Fees and Billing

Some features are offered on a paid basis. You agree to pay all applicable fees associated with your use of the Service, including applicable taxes. Invoices will be sent based on your subscription plan.

6. Your Content and Data

You retain ownership of the product catalog, pricing, customer, and quotation data you enter into the platform. You are responsible for the accuracy of your catalog, pricing, and tax information, and for ensuring quotations generated through Monomerce comply with applicable tax and business regulations.

7. Suspension and Termination

We reserve the right to suspend or terminate your access to the Service if you violate these Terms or engage in harmful behavior. Upon termination, your data may be deleted in accordance with our data retention policy.

8. Intellectual Property

All content, trademarks, and code on the Monomerce platform are owned by or licensed to Monomerce. You retain ownership of your catalog, branding assets, and quotation data uploaded or created using the Service.

9. Disclaimer of Warranties

Monomerce provides the Service “as is” and “as available.” We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. Monomerce does not provide tax or legal advice; you are responsible for verifying tax rates and figures used in your quotations.

10. Limitation of Liability

To the fullest extent permitted by law, Monomerce shall not be liable for any indirect, incidental, or consequential damages arising out of or related to your use of the Service, including errors in quotations generated using data you provided.

11. Modifications

We may update these Terms from time to time. Significant changes will be communicated via email or an in-app notice. Continued use of the Service after changes constitutes acceptance of the revised Terms.

12. Governing Law

These Terms are governed by the laws of India, without regard to conflict of law principles.

13. Contact

For questions or concerns about these Terms, please contact us at hello@monomerce.com.